Customer Reviews

Top notch friendly customer service. Ms Grindstaff (SA) is the best! I always go to her for everything. Thank you guys

Honest & straight forward. Service Dept, Landon & mechanic Steve helped me out with my electrical windows & door locks on my 2006 GMC Sierra 2500HD deisel pickup truck.

Very good service and communication.

Cynthia, Josh, Jeremy, and Allen are Absolutely the best to work with. I am absolutely in luv with my new truck! I looked at vehicles at 2 other dealerships without sharing that with Jim Cook and Jim Cook was by far the best in knowledge of their products, Service was Exceptional, Communication was open and most of all Honest which I appreciated beyond measure. I am glad to be doing business with a great company and the Wonderful staff at Jim Cook Chevy GMC

We were so excited about the additions to our truck...everything looked awesome! The dealership crew totally came-through for us! Thank you!!!

Always first class

Checked in promptly. Everything was ready and done immediately. Fast check out and friendly service. Love the team!!

No problems, good experience. Very professional Service Manager.

Cynthia is an exceptional Service Writer. Casey Parts Manager very detail up front with all the information. Landon Service Manager thru Professional. Kudos to the rest of the staff for saying hello. Very friendly. Great atmosphere.

Quick easy, fair price, good people

Easley to get in asap.

The staff in the service department is what keeps me coming back to Jim Cook for service.

The service personnel are always super friendly, efficient and don't "overpromise" or "underdeliver"! I will continue to have my Chevrolet Silverado serviced at the Cook Chevrolet as they are very thorough and help me be proactive in anticipating issues before they happen. Thank you Cynthia!

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The check engine light in my 2015 Trax came on, and I made an appointment with the Service Department at Jim Cook's to have it looked at. They determined that it was a problem with the turbo charger. It was under warranty, so they wanted to keep the vehicle and do a test drive to verify the problem. During the testing, the problem seemed to clear itself and the warning light turned off. The car was returned to me with the advice to drive it as usual and bring it back if this happened again. There was no charge for all the diagnostic work.

Great company and great people to help out

Top shelf service as always.

Service was excellent as usual. Garage crew put on my spare tire quickly so I could get back to work. The replacement tire had to be ordered and arrived way sooner than I expected and was on the very next day.

We were very pleased with our experience and all the help Ian provided!

Everyone is so professional and go out of their way to help in any way they can. Ian, Allen and Jeremy.