245 Reviews Found
Confirmed Sales Customer
The people at Jim Cook Chevy were great had a lot patience did not try to rush me .there not like the big stores ,they are more personable I like that thank you .
Jerry M.
MORGANTON

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Confirmed Sales Customer
Gary McNeely was wonderful to do business with. He was honest and very communicative. It was the best car buying experience we have ever had!
Patricia S.
CHARLOTTE

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Confirmed Service Customer
Booking an appointment online was so easy and quick. They were ready for me when I arrived and started immediately. It was a routine oil change, but I was advised of other routine maintenance that was due and I could choose to have done at this time or leave for later. The work I requested was completed in a very timely manner and I was made aware of all their findings. Everyone was very friendly!
Phyllis W.
MARION

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Confirmed Sales Customer
The experience was very professional, quick, and efficient. Isn is an excellent salesman, and we love the new car.
David W.
THURMOND

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Confirmed Service Customer
My brand new GMC Yukon Denali with 10,500 miles on it starting running very roughly on 4/4/23 with the check engine light coming on. It indicated a host of issues. I called Jim Cook's from my vehicle and spoke with Cynthia. She was EXTREMELY HELPFUL and sent a courtesy vehicle to me. I picked up my Denali on 4/11/23 and have had no issues the past 3 days. I thank Cynthia and everyone involved with getting the issue fixed.
William H.
LENOIR

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Confirmed Service Customer
The people were friendly, courteous, and they serviced my car well, and in a timely way.
Joseph T.
MARION

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Confirmed Sales Customer
Excellent customer service. Special shout out to Al Zayas for his help and answering all of our questions.
Sandra C.
OLD FORT

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Confirmed Service Customer
Always a pleasure, The service always good and my child loved the new play area
Ronald P.
MARION

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Confirmed Service Customer
Amazing experience. Exceptional parts department!
Casey C.
MARION

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Confirmed Service Customer
Appreciate the communication with the service manager and helping me understand my situation and options.
Chad N.
BLACK MOUNTAIN
