156 Reviews Found
Confirmed Service Customer
Friendly and knowledgeable is how I would describe those folks. Kept me updated on their progress.
Robert M.
OLD FORT
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Confirmed Service Customer
I had my regular scheduled oil change on my 2022 Sierra 1500. I noticed on the receipt there is a new additional charge of 7 dollars for supplies. Please explain why there is a new additional charge for my oil change. The cost for the oil change at the dealership has become too expensive. Any more increase in service cost will force me to seek lower cost alternatives for oil changes.
William B.
NEBO
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Confirmed Service Customer
I always get good service there I call ahead for appointment I’m in and out and the problem was taken care of
Walter S.
MARION
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Confirmed Service Customer
The staff is always extremely friendly. They listen to all your concerns, and they are always very thorough. It’s a pleasure doing business there.
Christine C.
UNION MILLS
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Confirmed Sales Customer
Great experience Up front pricing ( no hidden expenses like others)
Philip E.
GASTONIA
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Confirmed Service Customer
Such a friendly staff. Quick service. Love having a local dealer
Susan P.
MARION
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Confirmed Service Customer
Steve and the Jim Cooks Chevrolet team were outstanding to work with. They went above and beyond to make sure everything was to my liking and that I was completely satisfied.
Wendy F.
NEBO
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Confirmed Service Customer
Radio was fixed but the biggest concern of smoke and a burning smell of rubber or plastic was not fixed or located as to what is causing the issue the next day truck still smoking and burning in the motor compartment.
John B.
MARION
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Confirmed Service Customer
friendly and prompt service. Price for the battery and installation was reasonable.
Joseph C.
MARION
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Confirmed Sales Customer
Quick, easy. Much better than big box dealers. Gary did excellant.
Donald M.
MARION
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Confirmed Sales Customer
Everyone has been the absolute best to work with. All my needs and wants were met without question. It was a wonderful experience and everyone was so helpful, and courteous. Steve is one of the best and has a great team.
Wendy F.
NEBO
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Confirmed Service Customer
Pleasant customer service. Warranty issues fixed quickly.
Kimberly B.
MARION
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Confirmed Service Customer
Although I had to wait for over a month for my parts, installation was at my convenience and completed on time.
Bonnie T.
BLACK MOUNTAIN