163 Reviews Found
![2022 GMC Sierra 1500 Limited 3GTU9DEL8NG102828](https://inv.assets.ansira.net/evox/color_0640_032/50626/50626_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Checked in promptly. Everything was ready and done immediately. Fast check out and friendly service. Love the team!!
Kathy K.
NEBO
![2020 Buick Envision LRBFX2SAXLD099364](https://inv.assets.ansira.net/evox/color_0640_032/14301/14301_cc0640_032_G4F.jpg)
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Confirmed Service Customer
No problems, good experience. Very professional Service Manager.
Janice M.
MARION
![2014 Cadillac XTS 2G61M5S35E9174899](https://inv.assets.ansira.net/evox/color_0640_032/8994/8994_cc0640_032_GAN.jpg)
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Confirmed Service Customer
Cynthia is an exceptional Service Writer. Casey Parts Manager very detail up front with all the information. Landon Service Manager thru Professional. Kudos to the rest of the staff for saying hello. Very friendly. Great atmosphere.
Alfredo Z.
BAKERSVILLE
![2021 GMC Sierra 1500 3GTP9EEDXMG397778](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2024 Chevrolet Silverado 2500 HD 2GC4YLEY4R1177890](https://inv.assets.ansira.net/evox/color_0640_032/53341/53341_cc0640_032_5IR.jpg)
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![2023 GMC Acadia 1GKKNULS1PZ239002](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
The staff in the service department is what keeps me coming back to Jim Cook for service.
Diane D.
LINVILLE FALLS
![2022 Chevrolet Colorado 1GCHTBENXN1111246](https://inv.assets.ansira.net/evox/color_0640_032/15524/15524_cc0640_032_5T4.jpg)
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Confirmed Service Customer
The service personnel are always super friendly, efficient and don't "overpromise" or "underdeliver"! I will continue to have my Chevrolet Silverado serviced at the Cook Chevrolet as they are very thorough and help me be proactive in anticipating issues before they happen. Thank you Cynthia!
Franklin H.
MARION
![2017 Chevrolet Silverado 1500 3GCUKREC3HG447030](https://inv.assets.ansira.net/evox/color_0640_032/11394/11394_cc0640_032_9V5.jpg)
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![2019 Chevrolet Equinox 3GNAXKEV3KS533057](https://inv.assets.ansira.net/evox/color_0640_032/13020/13020_cc0640_032_G1W.jpg)
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Confirmed Service Customer
The check engine light in my 2015 Trax came on, and I made an appointment with the Service Department at Jim Cook's to have it looked at. They determined that it was a problem with the turbo charger. It was under warranty, so they wanted to keep the vehicle and do a test drive to verify the problem. During the testing, the problem seemed to clear itself and the warning light turned off. The car was returned to me with the advice to drive it as usual and bring it back if this happened again. There was no charge for all the diagnostic work.
Phyllis W.
MARION
![2015 Chevrolet Trax 3GNCJTSB5FL206380](https://inv.assets.ansira.net/evox/color_0640_032/10195/10195_cc0640_032_G6V.jpg)
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Confirmed Sales Customer
Great company and great people to help out
Vincent H.
SPRUCE PINE
![2024 Chevrolet Trailblazer KL79MRSL9RB138206](https://inv.assets.ansira.net/evox/color_0640_032/53715/53715_cc0640_032_GAZ.jpg)
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![2023 GMC Terrain 3GKALYEG6PL146758](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
Service was excellent as usual. Garage crew put on my spare tire quickly so I could get back to work. The replacement tire had to be ordered and arrived way sooner than I expected and was on the very next day.
Preston M.
MARION
![2021 Chevrolet Blazer 3GNKBHRS5MS525017](https://inv.assets.ansira.net/evox/color_0640_032/14627/14627_cc0640_032_G1W.jpg)
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Confirmed Sales Customer
We were very pleased with our experience and all the help Ian provided!
Matthew L.
MORGANTON
![2024 Chevrolet Silverado 1500 1GCUDDED3RZ309883](https://inv.assets.ansira.net/evox/color_0640_032/53398/53398_cc0640_032_5IR.jpg)
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Confirmed Sales Customer
Everyone is so professional and go out of their way to help in any way they can. Ian, Allen and Jeremy.
Nalaine B.
MARION
![2023 GMC Terrain 3GKALTEG8PL219499](https://inv.assets.ansira.net/evox/color_0640_032/51410/51410_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Great service that was performed quick once I had arrived.
Joshua H.
FOREST CITY
![2021 Chevrolet Silverado 2500 HD 1GC1YREY5MF298547](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
Service people were very helpful and completed the service and had me back on the road in a timely period.
Charles L.
OLD FORT
![2022 Chevrolet Equinox 3GNAXXEV5NS205236](https://inv.assets.ansira.net/evox/color_0640_032/50177/50177_cc0640_032_G1W.jpg)
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Confirmed Service Customer
I was well pleased with my visit the staff was very curious and the Service was great! Thanks Everyone!
Ronnie M.
MARION
![2023 Chevrolet Silverado 1500 3GCUDGED1PG353749](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2020 Chevrolet Camaro 1G1FH1R75L0148456](https://inv.assets.ansira.net/evox/color_0640_032/13912/13912_cc0640_032_G16.jpg)
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Confirmed Sales Customer
Courtney was very helpful and tried to help us anyway she could. Your financial guy was also very knowledgeable.
Richard C.
SPRUCE PINE
![2024 GMC Canyon 1GTP6BEKXR1110547](https://api.sincrod.com/social/1.0/image/caravatar.png)