193 Reviews Found
Confirmed Service Customer
The appointment went smooth and everyone was really nice and respectful
Christopher M.
NEBO
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Confirmed Sales Customer
GREAT SALESMAN, GARY MCNEELY. THIS IS THE 5TH VEHICLE MY HUSBAND AND I HAVE BOUGHT AT JIM COOK CHEVROLET. WOULD NOT GO ANYWHERE ELSE!!
Gwendolyn W.
FOREST CITY
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Confirmed Service Customer
Awesome bunch of employees, friendly and always willing to help!
Edmond S.
MARION
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Confirmed Sales Customer
All of the staff were nice and friendly. Gary our salesman was great to work with. The dealership is a great place to buy a vehicle.
Michael L.
MORGANTON
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Confirmed Service Customer
We were vacationing in NC and our air quit . We Got appointment in week and was repaired same day and ready same. Love them
Richard W.
SLINGER
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Confirmed Service Customer
Explained my problem very well. I was kept informed about the things needed and done to resolve the problem. Was fixed in a timely manner.
David F.
MARION
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Confirmed Service Customer
Mike is an exceptional Service Writer. Over all great experience. Greeted by the porter Mr.Green. Also greeted by the Service Manager Landon Dierholt. Casey Parts Manager very helpful.
Alfredo Z.
BAKERSVILLE
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Confirmed Service Customer
The work done on my car appears to be fine, but the "miscellaneous $30 clean up fee" is simply an add-on and a penalty to the customer, considering that I'm already paying an hourly mechanic's fee and this charge is on-top of their fee. Other than this bogus fee, I was very pleased.
Bruce B.
NEBO
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Confirmed Service Customer
Above and beyond on service. Received call discussing work before hand Great service.
Charles H.
OLD FORT
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Confirmed Service Customer
The Service team was awesome! Very nice and welcoming. Great communication and quick service turnaround. I’m new to area so knowing I have such a friendly and reliable service team for my vehicles is a great thing!
Patrick R.
MARION
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Confirmed Service Customer
Excellent visit. We made an appoint about 2 weeks prior and on the day of our appointment we drove our vehicle right into the shop service area. The service manager had everything ready to go and our vehicle was serviced and ready to go the same day.
William B.
NEWLAND
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Confirmed Service Customer
Friendly and informative staff. I was there to get tires, and they kept me informed on progress. Looked at a new vehicle with a salesperson while waiting. Took 20 minutes with us and showed us everything about the vehicle. 4/5 stars only because there was a bit of a delay in mounting the tires. All in all, a very good experience, and I would return when service needed (out of town customer but frequently in the area).
Kendall S.
CANTON
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Confirmed Service Customer
Ms Grindstaff in the service department is the best. She treats me like her only customer. My family has 3 vehicles I take there for service. I’ve been going there since 2018. No one beats Jim Cooks customer service. Thank you for being so good to me
David R.
MARION
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Confirmed Sales Customer
I contacted five dealerships in the last month and ian gave better service than all of the others combined. Allan worked hard to get me a great finance deal. They gave me hotel and dinner recommendations, and we covered tourist things to do in the area. My wife and i buy new vehicles every year and we never get the quality of service we received this week. I could not be happier.
Bryan D.
ABBEVILLE