Customer Reviews

They took care of my problems in a timely manner and the people were great to deal with, especially the service manager secretary lady.Her last name is Grindstaff.

Good, fast and reliable service!!

Service was quick and simple. Living almost 300 miles away restricts me from being a regular customer but the people is why I buy my GM cars from Jim Cook.

Oil change and state safety inspection done within 1 hour. Appreciate the timely service. Everyone in service department greeted me with a smile and kind word.

Very professional service department!

Excellent service

Fast/Complete.

Always willing to do what is needed to meet customer expectations. Service Manger is really professional and provides timely updates on the maintenance status of our vehicle. This is why we keep going back time after time to Jim Cook for all our vehicle needs.

Steve Dirhold's team of auto professionals is excellent. Each person I worked with took time to make sure I was well taken care of and that all my questions were answered. I would recommend Jim Cook's to everyone!

no

Its always a good one nice ppl good service

I had a great experience at Jim Cook Cheverolet and my sales person, Courtney King, was wonderful! I would advise that GM send out even their basist of EVs with at least a Level 1 charger because the lack of one diminshes the experience for new EV owners like me. Waiting for one to arrive, I didn't do my first charge for an entire week after I bought my Equinox EV, which means I didn't drive my new car as much as I would have liked!

So great! Couldn’t be more pleased

the service dept at Jim Cook Chevy/GMC is always on top of their game. Cynthia is typically the service consultant I make appointments with and she is always professional. Met Landon last week as well. He's also professional and seems to be quite knowledgeable.

Quick. Professional. Efficient. Excellent customer service.

oil change was done in a timely manner and representative was helpful and pleasant.

Courtney was absolutely amazing in helping us get the vehicle we wanted she was so sweet and nice, she went above and beyond and Jeremy was also amazing and helpful and he helped us so much and he also went above and beyond to help get us the vehicle we wanted it was an urgent need. They both were excellent and they need a great reward .

Came in for a recall on my truck I'm still waiting to get called back when part arrives I was told. Tomorrow will be 2 weeks ,will give 5 star when part is replaced

Courteous, friendly and efficient service

I took my pickup in for a coolant leak, reservoir was cracked, the mechanic replaced but ended up breaking a clamp in the process, so it leaked again the next day. Cynthia told me to bring in immediately, they repaired at no charge same day. Things happen, I was not inconvenienced in any way as we have two vehicles we can use. Cynthia is always very professional as are all the employees I have met at Jim Cook Chevrolet. Thank you for getting "Elvis" fixed and on the road again!